Expanding Communication support can be requested by telephone, online and email.
Maxwell Worthington support staff is available by calling (504) 656-6001 between the hours of 9am and 6pm eastern time. 24/7 emergency support is available outside of regular hours, additional rates apply.
Online Support Center
The Expanding Communication support center is a convenient place to access basic support for your deployment. The support center includes a growing online knowledge base of how-to articles and videos. Customers can also use the community forum to post questions and get answers from other community members and support professionals.
Request support anytime by emailing firstname.lastname@example.org. All email support requests will receive a ticket number and can be tracked in the support center. The support center also provides a web-based form which can be used to send a support request and open a trouble-ticket.